Delivery and Performance Terms

In short

Projelio is a digital service; nothing physical is shipped. There is no cargo, no delivery fee and no delivery window.

The moment your payment is confirmed, the plan or Lio Units you bought are provisioned to your account and you can start using the service.

How and when delivery happens

Subscription plans: once payment is confirmed your account is upgraded and the plan's entitlements (seats, modules, monthly Lio Units) become available at the same moment.

Lio Units packages: once payment is confirmed the purchased units are added to your balance.

Performance is immediate. Provisioning runs automatically as soon as the payment provider confirms the payment; it does not take more than a few minutes.

Delivery is tied to the e-mail address registered on your account, and the purchase confirmation is sent to that same address.

Delivery costs

Because nothing is shipped, no cargo or delivery charge applies. You are never charged beyond the amount shown at checkout.

If you cannot access the service

If your payment went through but the plan or units were not added to your account, write to info@projelio.app or call +90 541 863 67 53. We will provision it manually, or refund you if that is not possible.

See the Cancellation and Refund Policy for refund terms.

Seller

Yiğitcan Kiremitci · Küçükbakkalköy Mah. Dereboyu Cad. R5 Blok No: 3A, Interior Door No: 48, Ataşehir/İstanbul, Türkiye · Kozyatağı Tax Office 25750888104 · info@projelio.app · +90 541 863 67 53